Welcome to Nehyperstore, where your shopping experience matters! We are committed to providing you with a smooth and satisfying shopping journey, backed by dependable and efficient shipping services. This shipping policy outlines crucial details about our shipping procedures, rates, delivery times, and other important considerations for your orders.
Order Processing:
Order Verification: When you place an order, we’ll conduct a comprehensive verification process to ensure accuracy and prevent any fraudulent activities. In some cases, we may reach out to you to confirm specific details before proceeding with the shipment.
Order Processing Time: After verifying your order, we’ll start processing it. Typically, this takes 1-3 business days. During busy seasons or promotional events, processing times might be slightly longer, and we appreciate your understanding.
Shipping Methods and Rates:
Domestic Shipping: We offer shipping within [country name]. For domestic orders, we partner with reliable shipping carriers to ensure timely delivery. Shipping rates are calculated based on package weight, dimensions, and destination. You’ll see the shipping cost at checkout before finalizing your purchase.
International Shipping: We also provide international shipping to select countries. Please be aware that the destination country’s customs office may apply additional customs duties, taxes, and fees, which are the customer’s responsibility. International shipping rates are calculated based on package weight, dimensions, and destination, and these costs will be displayed at checkout.
Delivery Times:
Domestic Delivery: After order processing, domestic orders typically take 15-30 business days to arrive, depending on the chosen shipping method and delivery location. Please note that unforeseen circumstances like weather conditions or transportation disruptions can cause delays beyond our control.
International Delivery: International delivery times vary based on the chosen shipping method and destination country. On average, international orders can take 15-30 business days to arrive. However, please consider that customs procedures and inspections may cause additional delays.
Order Tracking:
Once your order is shipped, you’ll receive a tracking number via email. You can use this tracking number to monitor your package’s progress. Please keep in mind that tracking information may take up to 48 hours to be updated by the shipping carrier. If you have any concerns about your order’s delivery status, feel free to reach out to our customer support team, and we’ll be happy to assist you.
Shipping Restrictions and Considerations:
P.O. Box Addresses: We regret to inform you that we cannot ship to P.O. Box addresses. Please provide a valid residential or commercial address for shipping.
Address Accuracy: Providing accurate shipping information during checkout is essential. We cannot be held responsible for delays or non-delivery caused by incorrect or incomplete address details provided by the customer.
Lost or Stolen Packages: We are not liable for packages that are lost or stolen after successful delivery to the provided shipping address. If you have concerns about the safety of your delivery location, consider providing a secure address or using any security features provided by the shipping carrier.
Multiple Shipments: In some cases, if your order contains items that are shipped separately or from different locations, you may receive multiple shipments. We will notify you if this is the case.
Returns and Exchanges:
For details regarding our returns and exchanges policy, please visit our dedicated Returns and Exchanges page on our website.
If you have any further questions or need assistance, don’t hesitate to reach out to our customer support team. We are here to help!
Please note that this shipping policy is subject to change without prior notice. For the most up-to-date information, refer to the latest version available on our website.